returns

Whether it’s the wrong size, faulty, or you just don’t like it, returning an item is easy and we can exchange or refund you. Items must be returned to us within 30 days of delivery and in original condition (tried on of course, but not worn or washed and with tags still intact). Swimwear can only be returned if the hygiene sticker is still in its original position.

• Fill in the Returns Form that you can download here (print the document and include your order number on the form).
• Slip the item(s) and Return Form back into the original packaging (less plastic waste).
• Return shipping is at the cost of the customer. Ensure you have a tracking number if returning an item to us.    

• Refunds are applicable to full price items only and will be processed in the same payment method as the purchase within 5-10 business days upon receipt of the garment. Product must be in resalable condition

• International orders (outside of Australia) are not eligible for an exchange. A refund will be issued instead.

Swimwear returns

• Swimwear can only be returned if the hygiene sticker is still in its original position.

Sale Events and returns

• There is no refund for items purchased on sale or during a sale event. If you wish to exchange an item purchased on sale you must include a pre-paid satchel in with the item you are returning.  If your requested item is out of stock, you will be issued with a gift card to the value of the items purchased (excluding postage).

Please see below for additional returns information.